Invoices and Finances

All new clients are required to fill out this online form before we commence work on your project:

This gives us details from you of who to send the invoice to in your company.

Respondent incentives

If you would like Focus People to handle the respondent incentives for you, we would send you an invoice for this within 24 hours of you approving the project.  

This invoice is due to be paid to us prior to the commencement of the first focus group or in-depth interview. We would then like to promptly pay respondents as soon as they take part. If this invoice is not paid prior, the incentives become your responsibility to pay.

Recruitment Invoice

We will send our recruitment invoice to you after the project has been completed. We only charge you for the respondents that turn up for the project.

If we have handled your incentives and have some money left over as a result of no-shows, we will credit this back to your final invoice.

Our payment is due 14 days after invoice date.

If your payment terms exceed 14 days, we will invoice you upfront for 50% of our recruitment costs and the full charge of any other services. This upfront payment must be paid in full before any recruitment commences.

Payment Options

• EFT Transfer
• Credit Card

If you wish to pay via credit card, please click on the link below and enter your own details